How can we help?

Double-check the email address and that Caps Lock is off. If you still can’t get in, use “Forgot password” on the login screen to reset it, or email info@growthh.com from your account address and we’ll help.

Two separate things. Generated demo apps are self-contained and don’t store files, so they have no upload buttons — if your app needs to track documents, growthh builds a document register (a table to record each document’s name, type, date, reference number and notes). Separately, Pro users can attach reference files to the build prompt itself (images, PDF, DOCX, XLSX or CSV — for example your invoice format or product list); the builder uses them to match your structure and seed real data, then deletes them after the build. Real file storage and handling inside a live system is part of the done-for-you service (growthh.dev/service).

On the login screen, choose “Forgot password” and enter your email. We’ll send a reset link that’s valid for 60 minutes and can be used once. Didn’t get it? Check spam, then email info@growthh.com — we can generate a reset link for you.

Make sure the build finished (you’ll see the preview) and try publish again. If it keeps failing, reload the workspace and retry; your versions are saved, so nothing is lost. Still stuck? Email us with your account email and the app name.

A 404 on a subdomain means that app isn’t currently published — it may have been unpublished or rolled back. Open the project and publish again to bring the link back.

Credits refresh on your billing date each month, not on the 1st. If your date has passed and the balance looks wrong, email info@growthh.com and we’ll check your account.

Open the Billing menu from your account. You’ll keep your plan and its remaining credits until the end of the period you’ve paid for, then move to Free. Your apps stay with you.