Refund & Cancellation Policy

Cancelling your subscription

You can cancel your Starter or Pro subscription anytime from your account’s Billing menu. Cancellation takes effect at the end of your current paid period — you keep your plan and its remaining monthly credits until that date, and you are not charged again after that.

To move between paid plans, cancel your current plan and subscribe to the other one; the change applies from your next billing cycle. Your account and all your apps stay intact when you move back to the Free plan.

This policy covers the self-serve Starter and Pro credit plans. Our managed “done-for-you” plans (the /service offering) are governed by a separate service agreement, not this policy.

Refunds

If you are not satisfied, you may request a refund of your most recent subscription charge within 7 days of that charge by emailing info@growthh.com from your account email. We will process approved refunds back to your original Razorpay payment method.

Refunds are generally not available for charges older than 7 days, or for months where most of your credits were already used, though we review requests case by case and try to be fair.

Failed payments

If a renewal payment fails, Razorpay may retry it. If it continues to fail, your subscription may be halted and your account will move to the Free plan. You can re-subscribe anytime.

How to reach us

For any billing question, email info@growthh.com with your account email — we typically respond within 2 business days.